Zambia Ombudsman - Zambia Ombudsperson

An Ombudsman or Ombudsperson is a designated neutral facilitator who provides confidential and impartial assistance in resolving grievances and disputes. An Ombudsman investigates complaints, reports findings, and mediates fair settlements between individuals, group of individuals; and institutions or organizations. Also, the Zambia Ombudsman may serve as an organizational ambassador. The Organizational Ombudsman helps to identify potential areas of conflict, wrongdoing, administrative abuse and provides information on individual and customer rights.

Zambia Ombudsman Services provides an opportunity for informal discussion of problems and complaints outside formal channels. The Zambia Ombudsman listens, discusses, answers questions, provides information, and identifies options and strategies for resolving a conflict situation. As a neutral and confidential moderator, the Zambia Ombudsman serves as a dispute resolution advocate and peacekeeper diplomat.

Zambia Ombudspersons are employed or work as independent consultants in many Zambia corporations, Zambia non-profits, Zambia state and Zambia government agencies. The Organizational Ombudsman has a good working knowledge and experience in their expertise field or industry. The Zambia ombudsman is trained in dispute resolution and understands how to resolve situations before that become harmful confrontations.

Organizations hire Zambia Ombudsman to improve productivity and working relationships.

  • Corporate and Organizational Zambia Ombudsman serves as a voice-giving mechanism for employees and managers; and as a good-will ambassador to customers and vendors.
  • In educational organizations, the Zambia Ombudsman acts a dispute buffer between faculty, staff, and management providing policy and ethics information.
  • In non-profit organizations, the Zambia Ombudsman protects against abuse, bias, and other improper treatment or unfairness.
  • In governmental agencies, the Zambia Ombudsman oversees the interests of the citizens and the investigation of complaints of improper government activity.
  • In healthcare, the Zambia Ombudsman works in community and client services; and administration of patient rights and complaint resolution.

Please use the Zambia Ombudsman Directory to find an Zambia Ombudsperson for your organization to provide good-will to clients, staff, employees and customers.

Zambia Ombudsman Directory

Click Here: Zambia Ombudsman Directory to find Zambia Ombudsman - Zambia Ombudsperson.

Ombudsman Resources

Visit the Zambia Ombudsman Directory and links provided on this Zambia Ombudsman Services website. We recommend visiting the Alternative Dispute Resolution Bookstore to find legal books, legal forms and other ombudsman resources for dispute resolution. Click Here: To visit the Legal Bookstore


We recommend reading these Ombudsman books. Click Book to Review.


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