Canada Ombudsman - Canada Ombudsperson

An Ombudsman or Ombudsperson is a designated neutral facilitator who provides confidential and impartial assistance in resolving grievances and disputes. An Ombudsman investigates complaints, reports findings, and mediates fair settlements between individuals, group of individuals; and institutions or organizations. Also, the Canada Ombudsman may serve as an organizational ambassador. The Organizational Ombudsman helps to identify potential areas of conflict, wrongdoing, administrative abuse and provides information on individual and customer rights.


Canada Ombudsman Services provides an opportunity for informal discussion of problems and complaints outside formal channels. The Canada Ombudsman listens, discusses, answers questions, provides information, and identifies options and strategies for resolving a conflict situation. As a neutral and confidential moderator, the Canada Ombudsman serves as a dispute resolution advocate and peacekeeper diplomat.

Canada Ombudspersons are employed or work as independent consultants in many Canada corporations, Canada non-profits, Canada state and Canada government agencies. The Organizational Ombudsman has a good working knowledge and experience in their expertise field or industry. The Canada ombudsman is trained in dispute resolution and understands how to resolve situations before that become harmful confrontations.

Organizations hire Canada Ombudsman to improve productivity and working relationships.

  • Corporate and Organizational Canada Ombudsman serves as a voice-giving mechanism for employees and managers; and as a good-will ambassador to customers and vendors.
  • In educational organizations, the Canada Ombudsman acts a dispute buffer between faculty, staff, and management providing policy and ethics information.
  • In non-profit organizations, the Canada Ombudsman protects against abuse, bias, and other improper treatment or unfairness.
  • In governmental agencies, the Canada Ombudsman oversees the interests of the citizens and the investigation of complaints of improper government activity.
  • In healthcare, the Canada Ombudsman works in community and client services; and administration of patient rights and complaint resolution.

Please use the Canada Ombudsman Directory to find an Canada Ombudsperson for your organization to provide good-will to clients, staff, employees and customers.

Canada Ombudsman Directory

Click Here: Canada Ombudsman Directory to find Canada Ombudsman - Canada Ombudsperson.


Ombudsman Resources

Visit the Canada Ombudsman Directory and links provided on this Canada Ombudsman Services website. We recommend visiting the Alternative Dispute Resolution Bookstore to find legal books, legal forms and other ombudsman resources for dispute resolution. Click Here: To visit the Legal Bookstore


We recommend reading these Ombudsman books. Click Book to Review.


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Canada Ombudsman

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