Welcome to British Columbia Ombudsman Services

An Ombudsman is a designated neutral facilitator who provides confidential and impartial assistance in resolving grievances and disputes. An Ombudsman investigates complaints, reports findings, and mediates fair settlements between individuals, group of individuals; and institutions or organizations. Also, the Ombudsman may serve as a parliamentary, human rights, health service, academic or international ambassador. The Ombudsman helps to identify potential areas of conflict, wrongdoing, administrative abuse and provides information on consumer and citizen rights.


British Columbia Ombudsman Services provides a directory of qualified ombudsman and the opportunity for informal discussion of problems and complaints outside formal channels. The Ombudsman listens, discusses, answers questions, provides information, and identifies options and strategies for resolving a conflict situation. As a neutral and confidential moderator, the Ombudsman serves as a dispute resolution advocate and peacekeeper diplomat.

Ombudsman work as independent consultants in many British Columbia corporations, British Columbia non-profits, and British Columbia government agencies. The Ombudsman has a good working knowledge and experience in their expertise area. The British Columbia ombudsman is trained in dispute resolution and understands how to resolve situations before that become harmful confrontations.

Organizations and international groups hire ombudsman to improve productivity and relationships.

  • Corporate and organizational Ombudsman serves as a voice-giving mechanism for employees and managers; and as a good-will ambassador to customers and vendors.
  • In educational organizations, a Academic Ombudsman acts a dispute buffer between faculty, staff, and management providing policy and ethics information.
  • In non-profit organizations, an International Human Rights Ombudsman protects against abuse, bias, and other improper treatment or unfairness.
  • In government agencies, the Parliamentary Ombudsman oversees the interests of the citizens and the investigation of complaints of improper government activity.
  • In medical health care, the Health Service Ombudsman works in community and client services; and administration of patient rights and complaint resolution.

Please use the British Columbia Ombudsman Directory to find Ombudsman working locally in British Columbia.

British Columbia Ombudsman Directory

Click Here: Ombudsman Directory to find a qualified British Columbia Ombudsman.

Recommended Reading and Resources

Please use the British Columbia Ombudsman Directory and links provided on this British Columbia Ombudsman Services website. If you would like to contribute information about Ombudsman in British Columbia, please email us at: info@locateombudsman.com   In addition, we recommend visiting our ADR Bookstore (alternative dispute resolution) to find legal books, legal forms and other legal resources that we will help you achieve dispute resolution and get fair justice. Click Here: To visit the ADR Bookstore


Here are books we recommend reading. Click Book to Review.