Hong Kong Ombudsman - Hong Kong Ombudsperson
An Ombudsman or Ombudsperson is a designated neutral facilitator who provides confidential and impartial assistance in resolving grievances and disputes. An Ombudsman investigates complaints, reports findings, and mediates fair settlements between individuals, group of individuals; and institutions or organizations. Also, the Hong Kong Ombudsman may serve as an organizational ambassador. The Organizational Ombudsman helps to identify potential areas of conflict, wrongdoing, administrative abuse and provides information on individual and customer rights.
Hong Kong Ombudsman Services provides an opportunity for informal discussion of problems and complaints outside formal channels. The Hong Kong Ombudsman listens, discusses, answers questions, provides information, and identifies options and strategies for resolving a conflict situation. As a neutral and confidential moderator, the Hong Kong Ombudsman serves as a dispute resolution advocate and peacekeeper diplomat.
Hong Kong Ombudspersons are employed or work as independent consultants in many Hong Kong corporations, Hong Kong non-profits, Hong Kong state and Hong Kong government agencies. The Organizational Ombudsman has a good working knowledge and experience in their expertise field or industry. The Hong Kong ombudsman is trained in dispute resolution and understands how to resolve situations before that become harmful confrontations.
Organizations hire Hong Kong Ombudsman to improve productivity and working relationships.
- Corporate and Organizational Hong Kong Ombudsman serves as a voice-giving mechanism for employees and managers; and as a good-will ambassador to customers and vendors.
- In educational organizations, the Hong Kong Ombudsman acts a dispute buffer between faculty, staff, and management providing policy and ethics information.
- In non-profit organizations, the Hong Kong Ombudsman protects against abuse, bias, and other improper treatment or unfairness.
- In governmental agencies, the Hong Kong Ombudsman oversees the interests of the citizens and the investigation of complaints of improper government activity.
- In healthcare, the Hong Kong Ombudsman works in community and client services; and administration of patient rights and complaint resolution.
Please use the Hong Kong Ombudsman Directory to find an Hong Kong Ombudsperson for your organization to provide good-will to clients, staff, employees and customers.